Last Updated March 2, 2020
Welcome to the website (the “Site”) of Ruby Home Services, Inc. (“Ruby,” “we,” “us,” or “our”). Through the Site and related technologies, Ruby makes available residential home assessments geared towards identifying which updates, retrofitting and/or maintenance may be required to meet the needs of aging inhabitants in such homes and after such assessment Ruby will connect you with a contractor (“Professional”) who services the applicable geographic location you are located in and who can perform the construction services and other services required to complete the updates, retrofitting and/or maintenance (collectively, such technology and the Site, the “Service”).
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:
Personal Data You Provide: We collect Personal Data when you create an account, request a home assessment or purchase retrofitting services, purchase other services through the Service, enter your Personal Data on the “Contact” page of the Site or provide us with your email address or other Personal Data in order to receive future information about Ruby and the Service. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include name, email, telephone and location. Note that certain Personal Data you provide through the Service (e.g., payment information) is collected directly by service providers acting on our behalf (e.g., our payment processor, Stripe) and we do not have access to such information.
Personal Data We Collect Through Our Social Media Pages: We may have pages on social media sites like Facebook, Instagram, Twitter, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Data We Receive Automatically From Your Use of the Site: When you visit, use and interact with the Site, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Site, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com and yahoo.com), and which browsers people use to access the Site (e.g., Google Chrome, Firefox, Microsoft Internet Explorer), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of Sites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
We may use Personal Data for the following purposes:
Marketing. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at firstname.lastname@example.org. If you unsubscribe from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
Please contact us at email@example.com if you need to change or correct your Personal Data.
Our Site is not directed to children who are under the age of 13. Ruby does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Ruby through the Site please contact us at firstname.lastname@example.org and we will endeavor to delete that information from our databases.
You use the Site at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Site or email. Please keep this in mind when disclosing any Personal Data to Ruby via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site or third-party Sites.
By using our Site, you understand and acknowledge that your Personal Data will be transferred from your location to the facilities and servers of Ruby in the United States.
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Site, you may be unable to use those features. You can also contact us at email@example.com to ask us to update or correct your Personal Data.
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Ruby is backed by 25madison, an NYC based venture studio, incubating companies from the ground up and investing in early-stage companies.